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Can't get the answer you are looking for? Well, we've answered some of the frequently asked questions to help you out! If you still have any other questions, send them to
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Are there any delivery charges?For under 500 gms - Rs. 100 For over 500 gms - Rs 130 ( 4-6 Business days delivery )
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How long will my order take to reach?Shipping within India takes 3-10 business days, depending on the type of delivery you choose. Shipping within Delhi & NCR takes 2-7 business days, depending on the type of delivery you choose.
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How do I track my order?Once an order is shipped, you will receive an email from us with the tracking details. If you have any questions about your order dispatch, you can reach us at: Email: rasacandles@gmail.com
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What are the accepted mode of payments?We accept all major debit (including Mastercard, Maestro, Visa, Rupay) and also provide Net Banking options across major banks, and UPI.
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Do you offer international payments?No, we don't accept international payment at the moment.
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Do you write personalized notes along with the order?Yes, we can send a hand written note along with your order. Click on View Cart and leave us instructions in the Additional Comments section.
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What wax do you use to make candles?Our candles are made with natural soy wax blends. Soy wax is derived from soy bean, which is biodegradable and non-toxic. Little or no soot is emitted and no carcinogens are produced when burnt.
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How can I reduce the size of the flame in my candle?To avoid large flames on your candle, trim the wick by 1/4 inch each time before relighting.
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